What Our Clients Say

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A Comprehensive Review of the Staff Working Experience

In 2019, ARTICLE 19 needed to step back and reflect on how best to organise ourselves to accommodate a period of rapid growth. Several change vectors had come together from managing culture change, physical changes to the office environment and greater requirements for security and the well-being of our staff.

We approached Annekatrin Madlung of Global Recourse to develop and deliver a thorough, inclusive and informed review of how ARTICLE 19 staff work. The holistic approach would allow us to bring together elements such as well-being, security and agile work practices.


Facilitating Team Development Workshops

GISF had grown in staff size and had established a US-based team, and the time was right to request a series of Collaborative Teamwork Workshops.

We approached consultant Annekatrin Madlung of Global Recourse who, with support from Ann Start of Start Development, identified different ways of working that would be appropriate and effective for the new team dynamics and would support us to adopt new processes.

Amnesty International

Supporting Security Operations During a Critical Transition

Global Recourse delivered a broad array of operational risk support to Amnesty International over a critical period of transition in our in-house security function. During that time, Annekatrin provided vital continuity of leadership whilst there was a key recruitment gap in security management capability.

Annekatrin’s diligence, commitment and professionalism ensured that not only did the organisation maintain appropriate standards of duty of care but continued to improve these further.

Amnesty International

Developing a Strategic, Integrated Approach to Well-being

Amnesty International partnered with Annekatrin Madlung of Global Recourse to support us in developing and improving our Well-being Standard Operating Procedures at a critical moment in time.

We asked Annekatrin to develop a strategic, integrated approach to reactive and preventative well-being interventions and further develop the work to promote a systemic approach to the complex challenge of culture change and improving staff experience by making Amnesty International a better place to work.


Supporting a Start-up

Global Recourse assisted us from our inception through to Charity Commission application  submission and onwards into organisational structure.

We partnered with Annekatrin Madlung of Global Recourse who joined us as Strategic Operations Consultant. She worked closely with the Chair of the Board and the CEO from the very outset, and eventually led on linking the strategic vision to building the infrastructure of the new charity, including governance and operations to deliver an executable strategy